Monique Jackson, currently serving as the Chief Diversity Officer at Gusto, is responsible for driving the organization's RISE strategy and incremental change by leveraging data and fostering cross-functional partnerships throughout the company. In this episode, we explore the structuring of ERGs, the importance of setting clear objectives, and the impact of sincere dialogue in fostering a genuinely inclusive environment. Monique emphasizes Gusto's approach to utilizing these groups as a vibrant aspect of their overarching DEI strategy, ensuring they serve as champions of change without solely bearing the burden of DEI objectives.
Monique Jackson is currently the Chief Diversity Officer at a people platform tech startup that supports Small and Medium Businesses. She drives strategy and incremental change leveraging data and cross-functional partnership throughout the company. In this role, she marries the depth of data with the power of the employee experience to create programs, process improvement, and impactful partnerships that ensure DEI is embedded into the entire employee life cycle in a scalable way.
Before this, Monique has led operational excellence and rigor in retail, non-profit, and real estate while simultaneously staying committed to the professional and personal development of Black and Brown communities. Before Gusto, she led a global Employee Resource group at WeWork that reflected the entire diaspora of experience for people of color through directing strategy and belonging programs across the global organization. This in partnership with leading Workplace Experience in the Tri-State area provided the runway to drive change and inclusion through a strategic lens.Monique has leveraged her passion for numbers and people to drive inspiring conversation, which has contributed to creating honest, adaptable, and inviting company cultures.
Monique holds an MBA from the University of Florida, a B.S. in Accounting from Rutgers University-New Brunswick, and has received a Diversity, Equity, and Inclusion in the Workplace certificate from the University of South Florida Muma College of Business. She also is an IDI Qualified Administrator and an Elite Member of Black in HR. She moves with purpose and lives by the words of Dr. Seuss “The more that you read, the more things you will know, the more you that you know, the more places you’ll go”